CALL US 03 9336 0580       ADDRESS:  Unit 6/ 37-39 Slater Parade, Keilor East, Vic, 3033

Warranty

Please choose your products carefully, as HydroMax does not accept returns based on either an incorrect choice or a change of mind. If you have any queries about a product you would like to purchase, please contact us to discuss your concerns before you buy. HydroMax will honour all manufacturers’ warranties subject to the terms and conditions of those manufacturers; however warranty does not cover abuse, neglect, improper care, loss or damage from incorrect usage.

Warranty claims will be processed at our discretion as a refund, repair or replacement. If products need to be returned to us for warranty purposes, please TELEPHONE, E-MAIL or FAX us with the RECEIPT/INVOICE NUMBER, DATE OF PURCHASE and a brief description of the fault. We will then issue you with a PRODUCT RETURN NUMBER. All returns should be in original packaging and have the RECEIPT/INVOICE NUMBER, DATE OF PURCHASE, and PRODUCT RETURN NUMBER enclosed. The PRODUCT RETURN NUMBER should also be written on the outside of the package for easy identification purposes.

Please note that we will only pay postage for item being returned to you under warranty. You will be responsible for postage fees for item sent to us.

Contact Details
Email:sale@hydromax.net.au
Phone: (03) 9336 0580

Trading Hours:
Monday - Friday 10:00 am - 6:00 pm

Saturday 11:00 am - 6:00 pm

Sunday Closed
Public Holidays Closed